How To Open a Support Ticket
Opening a
Support Ticket
Open a Service Ticket via Desktop Icon
-
Locate MIT Logo in desktop tray
-
Right Click to select “Request Support”
-
Fill out MIT Support Form
-
Attach any relevant screenshots (optional)
-
Submit
Please view the instructional video below
Open a Service Ticket via Email
Simply compose an email to help@medicusit.com with any relevant information for the ticket.
Open a Service Ticket via Phone
Contact Our Support Team Directly, 1-888-572-2201.
Best used for emergencies and time-sensitive service requests.
