Opening a
Support Ticket
Open a Service Ticket via Desktop Icon
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Locate MIT Logo in desktop tray
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Right Click to select “Request Support”
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Fill out MIT Support Form
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Attach any relevant screenshots (optional)
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Submit
Please view the instructional video below
Open a Service Ticket via Email
Simply compose an email to help@medicusit.com with any relevant information for the ticket.
Open a Service Ticket via Phone
Contact Our Support Team Directly, 1-888-572-2201.
Best used for emergencies and time-sensitive service requests.
