As Chief Operating Officer of Medicus IT, Sunita Arora oversees the strategic vision and day-to-day execution of service delivery and professional services. Sunita has implemented a national service model to replace a geographical model, enabling Medicus to improve service levels by flexing resources across the US with changes in clients' needs. She also spearheads innovation and has led new technology implementations, such as the use of Artificial Intelligence (AI) to identify and resolve customer issues more quickly.
Preparing Your Practice for COVID-19’s Second Wave
While the summer is usually a time to rest and recharge, practice executives should use this time to consider how a second wave might affect their practice’s cash flow, financial obligations, staffing plans, and operational continuity. Developing a contingency plan today for a potential second slowdown or closure will help ensure your practice survives and even thrives.