333-333-3333

Client Support

Need assistance?

Whether you have a quick question or need to open a support ticket, we have you covered. Here’s how you can get in touch.

Access your client portal

Access your client portal

We can provide credentials to log in to our client portal. Here you can submit tickets, as well as view notes or status updates on existing tickets.

Sign in

Send us an email

Send us an email

Send an email to Help@MedicusIT.com to automatically open a support ticket in our queue; this is often the preferred method to contact us.

Email us

Give us a call

Give us a call

Call our help desk at 888.572.2201 for tech support. Please call us for urgent or emergency issues. For after-hours support, please call our direct number and leave a voicemail, and a Medicus expert will call you back shortly.

Call us
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Schedule a consultation

Schedule a consultation

Looking to partner with Medicus as your go-to expert in healthcare IT? Schedule a consultation with us today to learn how we can help your organization run, grow, and transform through innovative IT services.

Schedule

Support Helpdesk: 7:00 a.m. to 5:30 p.m.

To ensure we categorize your ticket correctly, please include as much information as possible in your ticket. The more information, the better. This allows us to identify potential issues quickly and to accurately categorize your ticket, which allows for quick resolutions for you.